Mandinka Language

Lessons policy

  • Lessons will begin and conclude at time. If there is any delay problem, lesson will be not extended.
  • The duration of the lessons is of 50 minutes.
  • Delays further than 15 minutes will prompt the cancellation of the lesson with no refund if the student has not notified in advance.
  • Within 24 hours of the upcoming lesson appointment your lesson is locked and cannot be rescheduled. If you abruptly cancel a class less than 24 hours from a scheduled lesson, the lesson must be paid in full.
  • If the teacher cancels a class less than 24 hours from a scheduled lesson, the money will be refunded completely.
  • If there is any technical issues that prevent the teacher teaching the lesson (e. g. bad internet connection, problems with microphone, etc.) the money will be refunded completely.
  • If you want to cancel a package and have not taken any classes yet, a full refund will be provided if the cancellation is made within 48 hours after payment. If you have taken at least one lesson from the package, the remaining balance will be refunded with a 60% penalty for every paid class that has not been taken.
  • All the packages have its own expiration date from the day you make the transfer (5 lesson package – 5 weeks/10 lessons package – 8 weeks / 15 lessons package – 13 weeks). In case you exceed the expiration date and you have still lessons to take, you will not be able to take more lessons from that package.
  • No lesson will be definetely scheduled until the payment transfer has been done.